Stefan Hoffmann

In this discussion, Stefan Hoffmann and Andreas Leitow from BCG bring their extensive experience in process optimization to the forefront. They highlight why C-level leaders should prioritize process excellence in today's digital era. The duo dives into the differences between ‘good’ and ‘bad’ processes and the necessity for comprehensive redesigns. They also elaborate on the role of generative AI and process mining in driving efficiency and adapting the workforce. Finally, they outline a long-term vision for sustainable improvements through strategic transformations.