Srikrishnan Ganesan

Srikrishnan Ganesan, Co-founder and CEO of Rocketlane, formerly of Freshworks, shares his innovative insights on SaaS. He argues that traditional MVP approaches are outdated for established markets, advocating instead for opinionated, full-featured products. Ganesan emphasizes the importance of prioritizing customer success from day one and discusses how AI is transforming customer onboarding. He also highlights the shift towards consumption-based pricing models, stressing the need for compliance early on to secure enterprise deals.