Simon Noonan, CTO at MYOB with over 25 years in tech, and May Xu, Head of Tech for Thoughtworks APAC, dive into the practicalities of AI in business. They discuss the delicate balance of optimism and caution while utilizing AI tools. Topics include a new strategy for enhancing customer experience through AI, building organizational AI literacy, and the importance of governance. The duo also emphasizes the need for effective leadership and collaboration to navigate AI adoption challenges, ensuring responsible and impactful integration.
