In this engaging discussion, negotiation expert Simon Duncan shares insights from his decades of experience in the retail industry. He emphasizes that effective negotiation is a constructive dialogue, essential for HR professionals. Simon breaks down the four phases of negotiation: planning, launching, undertaking, and securing, offering strategic tips for success. He highlights the importance of emotional management and understanding both parties' needs to enhance outcomes. Listeners will leave with practical skills to boost their confidence and career in HR.