Shub Agarwal

Shub Agarwal, Senior VP of Product Management for AI at U.S. Bank and USC professor, discusses the transformative role of responsible AI in banking. He emphasizes that method matters more than models, advocating for user-centric designs. Shub highlights the importance of data governance to ensure ethical practices as the industry innovates. He also delves into the significant impacts of AI in sales and fraud detection, showcasing how it's personalizing experiences and balancing technology with human oversight.