Shub Agarwal

Senior Vice President of Product Management for AI and Generative AI at U.S. Bank and professor at the University of Southern California. Author of Successful AI Product Creation: A 9-Step Framework.

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Apr 29, 2025 • 21min

How Responsible AI is Shaping the Future of Banking and Finance - with Shub Agarwal of U.S. Bank and USC

Shub Agarwal, Senior VP of Product Management for AI at U.S. Bank and USC professor, discusses the transformative role of responsible AI in banking. He emphasizes that method matters more than models, advocating for user-centric designs. Shub highlights the importance of data governance to ensure ethical practices as the industry innovates. He also delves into the significant impacts of AI in sales and fraud detection, showcasing how it's personalizing experiences and balancing technology with human oversight.

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