Shanita Williams

Shanita Williams, a professor, author, and feedback coach, offers insights into workplace conflict resolution. She tackles a listener's dilemma about whether to report a negative anonymous review from a colleague. Shanita emphasizes the importance of open communication and the potential for misunderstandings, advocating for thoughtful dialogue to mend strained relationships. She also discusses how to navigate trust and professionalism at work, stressing the role of accountability and self-reflection in fostering a supportive environment.