Shalini Agarwal

Shalini Agarwal, VP of Product at Salesforce, brings over 17 years of experience from Google to the podcast. She discusses how AI is revolutionizing workplace collaboration, detailing Slack's vision for integrating intelligent agents directly into workflows. Shalini highlights practical examples of AI in action, like team summaries and channel experts, while emphasizing the importance of maintaining context in communication. She also shares surprising customer uses of AI and teases future innovations that will enhance team productivity through agentic and contextual experiences.