Shabnam Osman

Shabnam Osman, Director of Product Operations at Yoco, shares her journey from product management to leading product ops in the fintech space. She discusses the impact of organizational structure on delivery and the significance of aligning teams to deliver customer value. Shabnam highlights the transition to quarterly planning, the role of leadership in fostering team dynamics, and the power of storytelling and visuals to enhance team culture. Tune in for practical tips on driving momentum and improving collaboration in product operations!