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Seyna Diop
Chief Product Officer at Neople responsible for product, tech, and customer teams, with a background in maths and psychology and experience building AI-first products for customer service.
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Oct 16, 2025
• 1h 12min
Building AI Coworkers: How Neople Is Making Agents Work Where You Work
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In this chat, Seyna Diop, Chief Product Officer at Neople, and Job Nijenhuis, CTO and co-founder, dive deep into the world of AI digital coworkers. They talk about Neople's innovative approach to building personified AI agents tailored for customer service. Seyna shares fascinating use cases, from handling repetitive tickets to invoicing help. Job discusses the evolution of their technology, moving from simple suggestions to complex automations. They highlight the importance of customer feedback in ensuring quality and building trust with their AI solutions.
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