Sebastian Siemiatkowski

Sebastian Siemiatkowski, Co-founder and CEO of Klarna, dissects the impressive journey of building a disruptive payments company over 19 years. He shares insights on the evolution of the buy-now-pay-later model and the importance of consumer trust. The conversation dives into Klarna's use of AI for operational efficiency and enhancing customer service. Siemiatkowski also addresses the challenges of competing in a rapidly changing fintech landscape and the balance between growth and cost management.

Sebastian Siemiatkowski, CEO and co-founder of Klarna, dives into the company's ambitious AI journey, claiming it has automated the roles of 700 customer service staff. He discusses the use of generative AI in marketing and ChatGPT enterprise within the team, revealing that 90% of employees use AI daily. The conversation also highlights the ethical considerations of AI in the financial sector, balancing innovation with human oversight. Siemiatkowski offers insights on navigating workforce changes amidst AI advancements and the evolving landscape of the buy now, pay later industry.

Sebastian Siemiatkowski, CEO of Klarna, discusses how their AI-powered assistant revolutionized customer service, replacing 700 reps. He explores the impacts of AI on society and the arts, emphasizing an experimental AI mindset at Klarna.

Sebastian Siemiatkowski, CEO of Klarna, shares his inspiring journey of transforming the company from billion-dollar losses to profitability. He reveals how Klarna isn't just a 'buy now, pay later' service but a full-fledged challenger to the U.S. credit card market. Sebastian discusses Klarna's innovative use of AI, playful branding, and the importance of employee-led initiatives. He also dives into his own coding adventures at night and how customer obsession drives success, all while humorously balancing tech and creativity for a trillion-dollar future.

Sebastian Siemiatkowski, co-founder and CEO of Klarna, grew up in Sweden as the son of Polish immigrants. He shares his journey from local success to a $14B+ global fintech powerhouse. Sebastian discusses how sci-fi books shaped his entrepreneurial mindset and the pivotal moment of securing Sequoia as an investor. The conversation dives into navigating challenges in a competitive market, leveraging Sweden's strict debt collection regulations to Klarna's advantage, and the evolution of the tech scene in Sweden.

David Sacks, the White House AI and Crypto Czar, offers insights into new stablecoin legislation and its implications for crypto markets. Klarna's CEO, Sebastian Siemiatkowski, discusses the brand's exciting shift towards a mobile service model, enhancing user experience as a digital financial assistant. Frank McCourt Jr. shares his vision for TikTok’s future amidst ongoing negotiations, advocating for user privacy over surveillance. Together, they navigate the evolving landscape of tech, regulation, and digital finance.

Sebastian Siemiatkowski, CEO and co-founder of Klarna, shares insights from the fintech landscape and his journey as an immigrant entrepreneur. He reveals his strategic decision to meet with Sam Altman from OpenAI, emphasizing the gap between European startups and Silicon Valley giants. The discussion delves into AI's role in reshaping customer service, tackling growth amidst uncertainty, and the importance of resilience formed through personal and professional challenges. Siemiatkowski's reflections on comfort zones encourage stepping into the stretch zone for true growth.

Join Peter Tuchman, the 'Einstein of Wall Street', as he shares humorous insights from the trading floor. Klarna's CEO, Sebastian Siemiatkowski, reflects on the nerve-wracking IPO day, detailing the company's journey and the evolving fintech landscape. David Sandstrom discusses Klarna's branding evolution and consumer behavior differences across markets. Dive into topics like AI's transformative role in customer service, the impact of digital innovations, and the thrilling atmosphere around tech IPOs, showcasing the dynamic world of finance and entrepreneurship.

This week Darrell and Becca are joined by Klarna’s Co-founder and CEO Sebastian Siemiatkowski to talk about how the company is expanding beyond by now pay later space to become a neobank. Sebastian walks us through his European startup journey, breaking into the US market, how the importance of calm leadership through a market downturn, and what’s next for Klarna. Subscribe to Found to hear more stories from founders each week.Connect with us: On Twitter On Instagram Via email: found@techcrunch.com Found posts every Tuesday. Subscribe on Apple, Spotify or wherever you listen to podcasts to be alerted when new episodes drop. Check out the other TechCrunch podcast: Equity . Subscribe to Found to hear more stories from founders each Connect with us: On Twitter On Instagram Via email: found@techcrunch.com

Klarna CEO Sebastian Siemiatkowski discusses turning the company profitable, boardroom drama with Sequoia, and building a digital financial assistant. Topics include leadership, company culture, handling valuation resets, regulatory challenges, AI integration, and lessons in venture capital.