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Sebastian Siemiatkowski

CEO and co-founder of Klarna, a fintech company specializing in buy now, pay later services and AI implementation.

Top 5 podcasts with Sebastian Siemiatkowski

Ranked by the Snipd community
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95 snips
Jun 24, 2024 • 1h 20min

Building a Disruptive Payments Company (with Klarna CEO Sebastian Siemiatkowski)

Sebastian Siemiatkowski, Co-founder and CEO of Klarna, dissects the impressive journey of building a disruptive payments company over 19 years. He shares insights on the evolution of the buy-now-pay-later model and the importance of consumer trust. The conversation dives into Klarna's use of AI for operational efficiency and enhancing customer service. Siemiatkowski also addresses the challenges of competing in a rapidly changing fintech landscape and the balance between growth and cost management.
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42 snips
Jul 17, 2024 • 58min

Did Klarna Really Automate 700 Jobs With AI? — With Sebastian Siemiatkowski

Sebastian Siemiatkowski, CEO and co-founder of Klarna, dives into the company's ambitious AI journey, claiming it has automated the roles of 700 customer service staff. He discusses the use of generative AI in marketing and ChatGPT enterprise within the team, revealing that 90% of employees use AI daily. The conversation also highlights the ethical considerations of AI in the financial sector, balancing innovation with human oversight. Siemiatkowski offers insights on navigating workforce changes amidst AI advancements and the evolving landscape of the buy now, pay later industry.
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25 snips
Jul 23, 2024 • 52min

Klarna CEO Sebastian Siemiatkowski on Getting AI to Do the Work of 700 Customer Service Reps

Sebastian Siemiatkowski, CEO of Klarna, discusses how their AI-powered assistant revolutionized customer service, replacing 700 reps. He explores the impacts of AI on society and the arts, emphasizing an experimental AI mindset at Klarna.
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14 snips
Oct 7, 2024 • 1h 9min

#211 CEO & Co-Founder Klarna, Sebastian Siemiatkowski: Country Cousin

Sebastian Siemiatkowski, CEO and co-founder of Klarna, shares insights from the fintech landscape and his journey as an immigrant entrepreneur. He reveals his strategic decision to meet with Sam Altman from OpenAI, emphasizing the gap between European startups and Silicon Valley giants. The discussion delves into AI's role in reshaping customer service, tackling growth amidst uncertainty, and the importance of resilience formed through personal and professional challenges. Siemiatkowski's reflections on comfort zones encourage stepping into the stretch zone for true growth.
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10 snips
Jan 24, 2023 • 46min

Being the steady hand in market uncertainty with Sebastian Siemiatkowski from Klarna

This week Darrell and Becca are joined by Klarna’s Co-founder and CEO Sebastian Siemiatkowski to talk about how the company is expanding beyond by now pay later space to become a neobank. Sebastian walks us through his European startup journey, breaking into the US market, how the importance of calm leadership through a market downturn, and what’s next for Klarna. Subscribe to Found to hear more stories from founders each week.Connect with us: On Twitter On Instagram Via email: found@techcrunch.com Found posts every Tuesday. Subscribe on Apple, Spotify or wherever you listen to podcasts to be alerted when new episodes drop. Check out the other TechCrunch podcast: Equity . Subscribe to Found to hear more stories from founders each Connect with us: On Twitter On Instagram Via email: found@techcrunch.com