Sean Roberts

In this engaging discussion, Sean Roberts, Head of Agent Experience at Netlify, explores the innovative field of Agent Experience (AX) and its impact on AI interactions. He highlights how contextual alignment protocols, like MCP, can enhance agent performance. The conversation dives into the challenges of agent authentication and the importance of user-friendly APIs. Sean also discusses the necessity of adapting business practices to this new landscape, emphasizing that effective AX leads to improved user experiences across digital platforms.

Sean Roberts, Head of AX Architecture at Netlify, dives into the innovative world of Agentic Experience (AX). He explains how AX transforms digital service design for AI agents, discussing why user flows often falter in agent-driven settings. Sean highlights the importance of effective discoverability through SEO and structured content. He also questions the relevance of traditional CMS platforms amid evolving AI needs, sharing a humorous incident where an AI agent took down Netlify’s homepage, underscoring the growing complexity of web content interaction.

Sean Roberts, VP of Applied AI at Netlify, dives into the world of agent experience and its critical role in software development. He argues that understanding how agents operate is essential for modern codebases. Sean tackles issues like the fragmentation caused by individual tool sprawl, the importance of context files to prevent AI hallucinations, and the need for knowledge graphs in large repositories. He also emphasizes the value of feedback loops for continuous improvement and advocates for shared tools that transform teams from solo acts into powerful collaborative units.