Sean Keegan

In this discussion, Sean Keegan, Developer Evangelist for Azure Communication Services at Microsoft, dives into the world of communication APIs and their transformative potential. He highlights the surge in voice usage combined with AI to enhance interactions. Sean shares insights on low-code solutions via Copilot Studio for seamless voice agent creation and emphasizes the benefits of bi-directional audio streaming for more human-like interactions. Real-world applications, such as in healthcare and retail, showcase how these technologies can bring tangible benefits and insights.