Scott Mullen, a seasoned software engineer and co-founder of Cytronic AI, shares his journey through the highs and lows of startups. He discusses the rise and fall of Airhouse, emphasizing critical lessons on customer retention and adaptability. Mullen introduces Cytronic's innovative robotic approach to logistics, advocating for task-specific solutions over humanoid designs. The conversation also touches on the importance of support networks for entrepreneurs grappling with failure, fostering a culture of collaboration in the tech industry.