David Grunwald, Group Director of Innovation at NatWest, Kamaljit Ahir, Senior Innovation Partner at Santander, and Sarah Farrington, Head of Digital Strategy at Lloyds, dive into the future of UK banking. They discuss the importance of balancing short-term needs with long-term innovation strategies. The trio explores customer-led experimentation, selecting startups post-pandemic, and the challenges of delivering innovation at scale. Key themes include how to safely experiment, leverage data, and incentivize collaboration to drive impactful change in the banking sector.
