In this engaging conversation, Sammy Suggs, the business manager for North Myrtle Beach Heating and Air, shares her remarkable journey since 1976 when the family business began. She discusses the unique challenges of being a woman in a male-dominated industry. Sammy offers practical tips for managing rental properties and emphasizes the importance of modern software like Housecall Pro for streamlining operations. Her insights into community networking and innovative communication strategies highlight how technology can elevate customer service and improve work-life balance.