Sam Slevin

Global Senior Vice President of Customer Success at AlphaSense. Expert in aligning customer success strategies with customer needs.

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Dec 18, 2024 • 26min

Aligning Customer Success Strategies to Exceed Customer Expectations ft. Sam Slevin (AlphaSense)

Sam Slevin, Global Senior VP of Customer Success at AlphaSense, shares insights on aligning customer success with client needs. He discusses the importance of strategic onboarding and mapping value over time to enhance customer experiences. The conversation delves into navigating global growth complexities and integrating AlphaSense's recent acquisition to boost content quality. Slevin emphasizes the need for tailored digital success approaches and highlights exciting job opportunities as the company expands.