Ross Biestman
CRO of ServiceTitan, a vertical SaaS company for the trades. He was employee number 354 and helped scale the company from less than $30 million to over $770 million in revenue.
Best podcasts with Ross Biestman
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21 snips
Jul 30, 2025 • 33min
SaaStr 813: From Startup to $11B: ServiceTitan's CRO Breaks Down Their Sales Playbook
Ross Biestman, CRO of ServiceTitan, shares insights on transforming a small company into an $11 billion vertical SaaS leader. He discusses the company’s mission to support tradespeople and the pivotal role of customer interactions in their success. Ross recounts a memorable sales meeting that resulted in a significant investment and reflects on the innovative use of AI to enhance customer service. The conversation highlights the balance of operational discipline and growth, offering valuable lessons for aspiring SaaS leaders.
Feb 15, 2021 • 52min
CRO ServiceTitan, Ross Biestman: ‘Team Before Self’: Motivating High-Performing Salespeople
Ross Biestman, the Chief Revenue Officer of ServiceTitan and a seasoned sales leader, shares his insights on motivating high-performing sales teams. He emphasizes the importance of teamwork, drawing parallels between his rugby days at UC Berkeley and corporate success. Ross discusses his transition from investment banking to sales, highlighting the value of collaboration. He also delves into the intrinsic motivations that drive top performers and explores innovative sales strategies at ServiceTitan that are transforming the contracting industry.
