Rob Etheridge

Managing Director and Global Head of Workforce Strategy and Insights at HSBC, focused on people analytics, workforce planning, skills strategy, and embedding data-driven HR practices.

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Nov 4, 2025 • 43min

What Every People Analytics Leader Can Learn from HSBC’s Transformation

Rob Etheridge, Managing Director and Global Head of Workforce Strategy and Insights at HSBC, shares insights on transforming people analytics. He discusses the evolution of people analytics from basic reporting to strategic support, emphasizing skills as a key priority in workforce planning. Etheridge reveals HSBC's innovative operating model that integrates actionable insights and employee listening. He also explores the balance between human and AI roles in the workforce, and the importance of a clear vision in delivering analytics-driven business value.

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