In this insightful discussion, Richard May, VP of Business Development at Mango Voice, reveals how AI is revolutionizing dental practices. He shares how their AI phone solutions transcribe and summarize calls, ensuring no lead is missed. Richard explains the benefits of their AI receptionist, Margo, which handles after-hours calls and improves lead tracking. The conversation also touches on sentiment analysis for enhancing call quality and the struggle of human call centers, highlighting how AI is bridging the gap in dental service.
