Richard Birke

Richard Birke, a mediator, negotiator, and law professor, joins to share his expertise on navigating workplace conflicts. He discusses the significance of the BATNA method in empowering negotiation strategies. Birke reveals how effective managers can transform conflict into constructive dialogues rather than drama. He stresses the importance of listening, understanding personal desires, and maintaining a detached mindset for better outcomes. With engaging anecdotes, he provides a fresh perspective on resolving relational issues before they escalate.