Ray Weisberg, CEO of EyeRate, shares insights on scaling businesses effectively by transforming customer engagement through employee incentives for reviews. He discusses the shift from traditional feedback methods to integrating real-time employee contributions, aiming for impressive growth from $10M to $100M. Then, venture capitalist Steve Jurvetson presents on identifying disruptive technologies, emphasizing how innovative thinking can reshape industries. Their discussions highlight the intersection of ethics, marketing dynamics, and the power of strategic hiring.