Rachel Posman

Rachel Posman and John Calhoun, seasoned DesignOps professionals from Salesforce, share their insights on harmonizing design and operations. They creatively parallel music orchestration to team coordination, emphasizing the artistry involved in DesignOps. They also discuss the evolution of the discipline and their new book, the first of its kind, which guides both newcomers and veterans. With a focus on advocating for the value of design operations, they stress the need for visibility and recognition of the critical contributions made by DesignOps teams.