Racheal Grant

Racheal Grant, VP of Dental Sales at Medusind, brings over 20 years of expertise in dental revenue cycle management. She uncovers hidden revenue gaps in dental practices caused by errors in insurance verification and claims processes. Racheal emphasizes the importance of human oversight in conjunction with AI for optimal cash flow. She also discusses the need for auditing and outsourcing to efficiently manage workflows and improve collections, helping practices transition from survival mode to stability.