Rachael Nemeth

Rachael Nemeth, Co-founder and CEO of Opus Training, leads a tech company focused on empowering multi-unit restaurant workers. She shares insights on modern training approaches, emphasizing the irreplaceable value of human interaction despite advances in AI. Rachael discusses how Opus employs AI for efficient content creation and employee training while highlighting real success stories of reduced ramp-up times. They also debate the balance between utilizing camera data and maintaining trust, envisioning a future where hospitality truly prioritizes exceptional guest experiences.