Pritha Mehra

Pritha Mehra, Chief Information Officer of the U.S. Postal Service, leads a digital revolution in an organization that delivers more mail than any other. She discusses her 'anti-complexity' approach to innovation, emphasizing simplicity for scaling tech adoption. Pritha highlights the role of AI at USPS and how fostering a culture of curiosity is vital for continuous improvement. She also shares insights on career growth, the importance of self-advocacy, and her team's remarkable response during the pandemic, including the distribution of COVID test kits.