In this engaging discussion, Pratik Shah, a Product & Growth Manager at Airbnb, delves into the essence of customer centricity and product-led growth. He emphasizes the importance of user retention and engagement as crucial components in tech success. Discover effective strategies for user acquisition and retention, integrating marketing, engineering, and data science. Shah shares insightful frameworks to elevate user experience and drive revenue, showcasing the transformative power of a customer-focused approach in product management.