Petri Bertsoff

Petri Bertsoff, Monocle's Helsinki correspondent, delves into the Nordics' strong unified response to Trump's threats over Greenland, emphasizing issues of sovereignty and self-determination. Meanwhile, director Kaouther Ben Hania shares insights into her impactful film inspired by a child's voice amid injustice. Michael Booth reflects on the disturbing decline of customer service, sharing anecdotes about frustrating interactions and exploring why accountability seems to be vanishing. Join a lively in-house panel discussion as they navigate these pressing topics.