The Monocle Daily Nervousness in the Nordics and why is the customer always wrong?
Jan 16, 2026
Petri Bertsoff, Monocle's Helsinki correspondent, delves into the Nordics' strong unified response to Trump's threats over Greenland, emphasizing issues of sovereignty and self-determination. Meanwhile, director Kaouther Ben Hania shares insights into her impactful film inspired by a child's voice amid injustice. Michael Booth reflects on the disturbing decline of customer service, sharing anecdotes about frustrating interactions and exploring why accountability seems to be vanishing. Join a lively in-house panel discussion as they navigate these pressing topics.
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Nordics Close Ranks Over Greenland
- Nordic governments treat Trump's threats over Greenland as the gravest challenge to their sovereignty since WWII.
- They have coordinated unusually blunt diplomatic responses and increased military signalling to defend territorial integrity.
Facts Temper Geopolitical Rhetoric
- Nordic officials publicly contradicted claims of heavy Chinese and Russian activity around Greenland and downplayed imminent mineral bonanzas.
- They argued existing treaties already grant the US broad rights, and Washington's recent behaviour undermines its claim of urgent interest.
Greenlanders React With Unease
- Reports show Greenland residents stocking up on supplies and buying ammunition amid unease.
- Polls indicate a clear majority oppose any form of US takeover and want to decide their future themselves.