In this enlightening conversation, Pelham Chastang, Regional Manager at Alsco Uniforms and a dynamic coach in the Texas region, shares insights on driving significant renewal wins. He discusses the transformation of team culture and the importance of collaboration between sales and operations. Pelham emphasizes customer retention strategies, resilience in facing challenges like hurricanes, and the need for accountability in achieving long-term goals. He also likens organizational growth to chess, highlighting the value of nurturing talent and developing a strong team spirit.
