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Paul Walker

CEO of FranklinCovey, a publicly traded learning and leadership company. He has been with the company for 25 years, starting in a frontline role.

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Nov 6, 2024 • 22min

The History of Franklin Covey And The Enduring Model Of Leadership E196

Paul Walker, CEO of FranklinCovey, shares insights from his 25-year journey at the company, which has evolved from physical planners to a leader in transformational leadership training. He discusses how organizations like Marriott enhance guest satisfaction through focused leadership development and consistent service. Walker emphasizes the vital role of human behavior change in bridging gaps between HR and management, advocating for advanced skills among frontline leaders to foster a culture of trust and continuous improvement.