Paul Petersen, Cloud Platform Engineering Manager at U.S. Bank, and Anirudh Kaul, Senior Director of Software Engineering, share their insights on the bank's digital transformation. They discuss how multi-cloud strategies foster innovation while navigating regulatory challenges. Key topics include the balance of team autonomy and collaboration in a high-pressure environment, the importance of transparent communication, and the role of platform engineering in enabling cultural change. They highlight the significance of user engagement during cloud transitions to ensure successful adoption.