Pascal Bornet

Pascal Bornet, a renowned AI and automation expert with a rich consulting history at McKinsey and EY, discusses the revolutionary role of AI agents in the workplace. He explains how these agents can plan, act, and learn, potentially replacing traditional apps. Bornet shares his SPA framework for effective agent design and highlights real-world applications, including use cases from Pets at Home. He emphasizes the importance of centering human skills like creativity and critical thinking to ensure success in AI adoption.

Pascal Bornet, an AI and intelligent automation expert with experience at McKinsey and EY, discusses the transformative potential of AI agents in business. He introduces the SPA framework for designing effective agents that sense, plan, act, and reflect. Bornet shares impressive real-world examples, including fraud reduction and faster onboarding processes. He emphasizes the importance of human-centric design in AI adoption and highlights the unique blend of creativity and critical thinking that humans bring to hybrid teams with AI. Gain insights on how to effectively integrate AI agents for competitive advantage.