Parle Johnson

Parle Johnson, Chief Nerd at Nuvia Smiles, discusses streamlining operations across 40 dental implant locations using Zoho. He highlights the power of centralized data in enhancing customer experience while reducing app sprawl. The conversation touches on the importance of collaboration between IT and business leaders to drive productivity and improve decision-making. Johnson emphasizes that prioritizing data quality over aesthetics can transform business operations, enhancing compliance and ultimately benefiting both employees and customers.