Paige Costello, beloved product leader, discusses the unique product development process at Asana, the double-diamond framework, and conscious leadership training. She shares insights on demonstrating confidence, the importance of curiosity and openness, and giving feedback with impact statements.

You’ve probably heard of Asana or maybe you already use it in your workplace. In this episode, Paige Costello, Core Product Leader at Asana, joins the show to explain the features that help codify and amplify some of the key components that make work to actually work. We talk about interesting concepts such as deadline visibility, social loafing, long-term planning and authentic acts of recognition. Let's take a look at what work actually is and which are the most important (and sometimes hidden) gears that create productive work environments!Jump straight into:(01:42) - The coordination layer: Asana's role in helping teams plan and achieve their work together.(05:45) - A visual connection: How Asana’s accurate deadline display turns procrastination into motivation.(10:05) - Is social loafing a real thing? Team productivity, accountability systems, being evaluated and why public tasks are so effective to overcome social loafing.(15:28) - Traction, focus and engagement drive: The tools that make it easier to break down big projects into small tasks.(21:41) - A manager’s best friend: Asana’s insights to make long-term planning and goal tracking easier.(25:37) - Setting the norm: Templates, updates and other features that help Asana work for every team structure and user.(31:03) - The power of compliments: Enabling specific and authentic acts of appreciation and the future of collaborative work management.Episode resourcesConnect with Paige Costello through LinkedInAsanaThank you for listening to The Science of Change podcast. Reach out to Kristen through LinkedIn and visit The Irrational Labs website for more information on behavioral science. This show is presented by SetSail (follow on LinkedIn)and produced by Kristen Berman and Studio Pod Media. The executive producer is Rachel Roberts. All episodes are written by Jack Bueher. Music and editing provided by nodalab.

Paige Costello, head of AI and co-head of product at Asana, discusses the transformative power of AI in the workplace. She highlights how Asana is centralizing AI initiatives to enhance team dynamics and streamline workflows. Paige explains the challenges of integrating AI tools like SmartStatus while maintaining human insight. She shares amusing anecdotes about user research and emphasizes the evolving skills needed in product management in the age of AI. Expect insights on how AI can free up time from mundane tasks for more creative endeavors.