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Olivia Moore
Partner on a16z's AI applications investing team focused on AI voice agents and enterprise deployments, discussing how voice AI is becoming deployable at scale in regulated workflows.
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Dec 24, 2025
• 18min
Big Ideas 2026: Voice Agents and High-Stakes Trust
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Olivia Moore, a partner focusing on AI voice agents, highlights how voice AI is transforming regulated industries like healthcare and finance. Julie Yoo, a healthcare expert, introduces the concept of 'healthy mouths'—continuous monitoring for proactive care. Bryan Kim discusses how consumer AI trends are shifting towards deeper connections and interactions. The conversation revolves around trust and reliability, emphasizing that in high-stakes situations, systems must be both dependable and measurable to succeed.
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