Oliver Mernick-Levene
Co-founder of Secret Food Tours who led brand and expansion strategy, discussing localization, operations, growth through reinvestment and acquisitions, and customer experience.
Best podcasts with Oliver Mernick-Levene
Ranked by the Snipd community
Oct 23, 2025 • 55min
Strategies, Secrets & Sea Urchin: One Food Tour Company’s Recipe to Rapid Growth
Oliver Mernick-Levene and Nico Jacquart, co-founders of Secret Food Tours, share their journey from a London pub to a culinary sensation in over 100 cities. They reveal their strategies for rapid growth, emphasizing reinvestment and partnerships, and discuss how they created a bespoke tech platform to manage operations. Cautious about AI, they prioritize personalized experiences and local culture in each tour. Their secret to earning 50,000 five-star reviews? Incentivizing guides and prioritizing customer satisfaction!
