Oisín (Osh) Rogers

Oisín (Osh) Rogers, co-founder of The Devonshire, blends creativity and hospitality like few others. He shares unconventional leadership secrets, emphasizing that small, 1% improvements can dramatically enhance the guest experience. Osh argues the term 'hospitality' needs a rebrand to focus on genuine care for people. He also contrasts traditional leadership styles with his 'Point North' approach, trusting staff to make decisions. Discover how art and atmosphere create a joyful pub experience and why great ideas often emerge from individuals, not committees.