Noel Massie

Noel Massie, a former UPS executive and leadership expert, shares insights on building trust quickly and leading with integrity. He discusses the importance of daily discipline and a people-first approach in leadership. The four by five method for tough conversations helps maintain dignity while influencing behavior. Noel emphasizes intentional onboarding for new leaders, contrasting the roles of leaders as mentors and managers as task-givers. He also reflects on personal ethics shaped by family, advocating for integrity as a cornerstone of effective leadership.