Nina Lewis

Nina Lewis, the Vice President of Revenue Cycle Management at SupportDDS, brings over 25 years of dental experience to the conversation. She discusses how many dental practices struggle with cash flow due to overlooked revenue cycle issues after patient visits. Nina highlights the misleading nature of aging accounts receivable, shares a real case of payment delays due to EFT changes, and explains how SupportDDS helps practices optimize their collections. She also touches on best practices for integrating virtual RCM teams and the vital role of KPIs in maintaining financial health.