Nicolas Graf

Nicolas Graf, a chaired professor and Associate Dean at NYU’s Jonathan M Tisch Center of Hospitality, shares his inspiring journey from high school dropout to educator. He discusses the evolving world of hospitality education, emphasizing the importance of saying 'yes' to new opportunities. The conversation delves into diverse pathways for students, the future of customer experiences, and the significance of hospitality conferences. Graf highlights how institutions can shape the industry while tackling the financial barriers many students face.