Explore the British Post Office fiasco with Nick Wallis, Adam Grant, and Tony Moore. They discuss false confessions, aggressive litigation, and challenges with redress. They also highlight the power of docudramas and the impact of psychological safety in the workplace. Discover the lack of transparency and accountability in government systems, and the importance of storytelling to generate public attention and consequences. They further delve into the perceptions of welfare recipients and the need for a positive institutional culture.

Former journalists and key figures in the Post Office scandal discuss the delayed attention it received, the role of drama and journalism in uncovering the scandal, the issues with the Horizon Computer System, the challenges faced in getting the story recognized, and the importance of media coverage and public engagement.