The Westminster Tradition Mr Bates v Post Office - shades of Robodebt?
Jan 24, 2024
Explore the British Post Office fiasco with Nick Wallis, Adam Grant, and Tony Moore. They discuss false confessions, aggressive litigation, and challenges with redress. They also highlight the power of docudramas and the impact of psychological safety in the workplace. Discover the lack of transparency and accountability in government systems, and the importance of storytelling to generate public attention and consequences. They further delve into the perceptions of welfare recipients and the need for a positive institutional culture.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
The Post Office Scandal and Robodebt: A Tale of Systemic Injustice
02:07 • 19min
Psychological Safety and Error Reporting in the Workplace
20:46 • 2min
Lack of Transparency and Accountability
22:23 • 10min
The Power of Storytelling: Generating Public Attention and Consequences
32:45 • 2min
Perceptions of Welfare Recipients and the Post Office Scandal
34:35 • 4min