Jono Pandolfi, an artist-turned-entrepreneur, along with his brother Nick, transformed their handmade dinnerware company into a seven-figure business, serving high-profile establishments like MOMA and Four Seasons. They discuss the pivotal large order from the Nomad Hotel that propelled their reputation, and how they navigated operations as they scaled from a small team to a larger workforce. The brothers also share their marketing strategies, particularly leveraging chef partnerships, and how they adapted to the challenges posed by the pandemic.