Nate Sanders
Co-founder and CEO of Artifact, the customer experience forecasting company.
Best podcasts with Nate Sanders
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Oct 12, 2023 • 53min
Brands don't need more feedback or survey data to better understand their customers - Interview with Nate Sanders of Artifact
Interview with Nate Sanders, co-founder and CEO of Artifact. They discuss the limitations of surveys, the importance of AI in customer experience, and real-time visibility into customer service issues. They also talk about the punk approach to CX, examples of organizations excelling in experience leadership, and the excitement surrounding the open sourcing of the llama model.
