Natalie Onions
Vice President of Customer Experience at Customer.io, a marketing automation platform. Her background is in performing arts, and she transitioned into the CX field through client-facing roles in corporate video and SaaS.
Best podcasts with Natalie Onions
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Apr 16, 2024 • 29min
Encore: Your CX Career
Natalie Onions, Vice President of Customer Experience at Customer.io, transitioned from performing arts to CX, bringing a unique perspective to the field. She shares insights on career development for both new and seasoned professionals, emphasizing empathy, curiosity, and collaboration. Natalie discusses essential traits for success and the adaptability needed in a changing landscape. She also highlights the value of diverse teams and customer feedback in driving satisfaction and business growth.
