Moutie Wali, Director of Integrated Planning & Digital Transformation at TELUS, brings his expertise in data governance to the discussion. He tackles the nuances of AI adoption in telecom, emphasizing the vital balance between data privacy and security. Moutie highlights the role of stakeholders in navigating new regulations like the EU AI Act and the need for collaboration with regulators. He also shares insights on leveraging data management practices while cautiously experimenting with AI to enhance customer experiences in the rapidly evolving telecom landscape.