Mohan Rao
Chief Product and Technology Officer at KnownWell who provides technical perspective on AI build vs. buy decisions and how to operationalize AI.
Best podcasts with Mohan Rao
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Oct 17, 2025 • 46min
Revealed: How Mohan Rao Built an AI That Reads Your Client's Mind Before They Even Know They're Unhappy
Mohan Rao, co-founder of KnownWell and an AI veteran, dives into the world of predictive communication intelligence. He explains how his platform analyzes real-time client conversations to detect shifts in sentiment and prevent retention risks. The discussion covers the limitations of traditional CRM systems, the nuances of sentiment analysis across mediums, and the challenges of integrating AI within teams. Mohan emphasizes the importance of AI as a supportive tool, not just data dashboards, redefining how agencies manage client relationships.
Sep 26, 2023 • 29min
Building an AI Literate Team (from AI Knowhow)
In this engaging discussion, David DeWolf, CEO of KnownWell, and Mohan Rao, Chief Product Officer, share their expertise on building AI-literate leadership. They highlight the seven key areas for assessing AI readiness and strategic leadership’s role in ethical AI adoption. Andrew DeBerry, an AI and cybersecurity pro from Microsoft and Meta, emphasizes the importance of transparency in navigating future regulations. Lastly, Pete Buer, Chief Strategy Officer, discusses how to align AI strategies with core values in a rapidly evolving tech landscape.
