Mickey Papillon

Mickey Papillon, who heads tech strategy for Irvine Company, shares insights on how technology transforms the shopping experience. He delves into the integration of EV charging stations in shopping centers to attract customers. The discussion also revolves around AI's role in enhancing retail operations and customer engagement. Furthermore, he highlights the significance of mobility data in understanding consumer behavior and improving tenant relationships, as well as the growing trend of robotics in retail environments to streamline operations.