Michelle Caldwell

Michelle Caldwell, CEO of Synozur and an expert in employee effectiveness, shares her insights on optimizing modern workplaces. She emphasizes the importance of seeing companies as integrated frameworks and adopting an empathetic approach to enhance employee experiences. Caldwell discusses the critical difference between strategy and planning, the evolution of SharePoint technologies, and the need for people-first technology adoption, especially with AI. Her strategies aim to align organizational goals with effective technology use and to involve skeptical users in the change process.