The Intrazone by Microsoft 365 Guide to employee effectiveness with Synozur
Dec 17, 2024
Michelle Caldwell, CEO of Synozur and an expert in employee effectiveness, shares her insights on optimizing modern workplaces. She emphasizes the importance of seeing companies as integrated frameworks and adopting an empathetic approach to enhance employee experiences. Caldwell discusses the critical difference between strategy and planning, the evolution of SharePoint technologies, and the need for people-first technology adoption, especially with AI. Her strategies aim to align organizational goals with effective technology use and to involve skeptical users in the change process.
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Michelle's Journey
Michelle Caldwell fell into the Microsoft ecosystem after serving in the military. She started her career by setting up portals using SharePoint for project management and client engagement.
Focus on Employee Effectiveness
Prioritize employee effectiveness over merely improving experiences. Ensure that enhancements actually make employees more effective in their roles.
Engage with Employees
Conduct ride-alongs to understand employee challenges and workflows. Observing employees in action reveals barriers that need addressing for effective technology adoption.